Complex Case Support

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    About This Service

    One on one complex case support for clients with multiple barriers, consisting of work with mental health, physical health, family violence, counselling, family relationships, children and youth, accommodation, financial and legal advice.

      • Service Provider

        Maximus

      • Service Name

        Complex Case Support

      • Service Address

        Shops 4 and 5, 203 Watton Street, Werribee 3030

      • Phone

        (03) 9731 3000

      • Fax

        (03) 9731 3099

      • Email

      • Service Area

        No restrictions apply

      • Service Hours

        Monday - Friday: 8.30am - 5pm

      • Age Group

        16 - 65

      • Interpreters

        Yes; free

      • Website

        http://maxemployment.com.au

      • Service For

        Humanitarian entrants with exceptional needs

      • Languages (other than English)

        No

      • Disability Access

        Yes

      • Drop In Service

        No

      • Outreach

        Yes

      • Outpost

        Offices are located all over Victoria; contact for further details

      • Costs

        Free

      • Public Transport Information

    More information for service providers
      • Participation Length

        CCS may be accessed from short crisis interventions of 14 days up to longer case management for 6 months

      • Participation Type

        Voluntary

      • Secondary Consult

        Yes

      • Staff Profile

        Social Worker

      • Specific Exclusions

        Clients must be refugee entrants, special humanitarian program entrants, protection visa holders or temporary protection visa holders. Clients can only access the CCS program within 5 years of their arrival in Australia. Clients may not be receiving similar services from other providers

      • Who Can Refer

        Other agencies and organisations

      • Point of Intake

        MAX Employment will then assess the client and refer back to the Department of Immigration and Citizenship for eligibility approval

      • Emergency Referral and Intake Process

        Clients must be refugee entrants, special humanitarian program entrants, protection visa holders or temporary protection visa holders. Clients can only access the CCS program within 5 years of their arrival in Australia. Clients may not be receiving similar services from other providers

      • E-Referral Option

        No

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  2. Complex Case Support